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Why customers choose Greenhouse over iCIMS

Leading companies like Toast, Smartsheet, J.D. Power and more are choosing Greenhouse confidently over other hiring solutions to hire smarter, faster and better as they grow their business.

Greenhouse hiring software powers every stage of your hiring process – from sourcing to onboarding. We’ve led the way in innovative hiring solutions, helping over 7,500 customers:

  • Make every stage of hiring more efficient with built-in AI and automation
  • Grow with stability and support as hiring needs change
  • Get powerful hiring data to make more confident decisions

What to expect when you request a Greenhouse demo

Watch this video to learn more about what you can expect when you request a Greenhouse demo. We’ll walk through how we contact you, what a demo includes, what information we collect and how we use it. 

What makes Greenhouse different: Faster sourcing, smarter processes and lower costs

[.text-color-aa-green]Advantages with Greenhouse[.text-color-aa-green]
User experience and configurability: Intuitive, modern UI with self-service customisation
Pricing and budgeting: Predictable, headcount-based pricing for accurate forecasting and cost control
Candidate experience: Embedded AI and automated touchpoints for better applicant engagement
Data accuracy and reporting: Robust, easy-to-use reporting tools for real-time insights
Support and customer satisfaction: 98/100 G2 customer satisfaction, 97% CSAT and 30-second chat response time
Risks with iCIMS
Complex UI that leads to over-reliance on support, even for basic changes
Additional fees for essential ATS features, integrations and customisations
Lengthy application processes and limited AI functionality result in candidate drop-off
Complex reporting requiring extensive training, manual data pulls and unreliable insights
Poorly rated G2 customer satisfaction (39/100), long wait times and ticket-based approach

Hear from our customers

Greenhouse’s structured hiring and job-centric approach was exactly what we needed.
Samara Crasilneck, former Head of Talent Operations, Lyft
Greenhouse has helped us scale our Talent Acquisition operation as we have expanded globally, ensuring a structured approach to hiring across all teams and departments.
James Reynolds, Senior Manager, Talent Acquisition, at Immersive Labs
With Greenhouse, we were able to fully align the Talent Acquisition team, centralise all functions, automate processes and create a better hiring experience for our hiring managers and candidates.
Hannah Gooch, Head of Talent Acquisition at OVO Energy
Woman smiling at camera while holding a yellow folder

Hear from our customers

Greenhouse’s structured hiring and job-centric approach was exactly what we needed.
Samara Crasilneck, former Head of Talent Operations, Lyft
Greenhouse has helped us scale our Talent Acquisition operation as we have expanded globally, ensuring a structured approach to hiring across all teams and departments.
James Reynolds, Senior Manager, Talent Acquisition, at Immersive Labs
With Greenhouse, we were able to fully align the Talent Acquisition team, centralise all functions, automate processes and create a better hiring experience for our hiring managers and candidates.
Hannah Gooch, Head of Talent Acquisition at OVO Energy
Woman smiling at camera while holding a yellow folder

Industry accolades and recognition

2025 Top 100 Software Products - G2
SourceForge ATS Category Leader Spring 2025
Summer 2025 ATS Grid Leader - G2